Process
You send one request. Docket handles the rest.
Email Docket with your pickup and dropoff preferences, building notes, and any cleaning instructions. If you're slammed, send the minimum and Docket will follow up only on what's missing.
We schedule pickup, confirm timing, and keep track of the handoff so you don't need to chase a vendor, call your building, or remember who has your clothes.
Your cleaned items come back with updates along the way, and your billing stays simple with one monthly relationship instead of a pile of one-off charges.
Reliability
Docket is designed for associates whose days don't end at 6:00 PM and whose schedule can change after a single email. The service is built around reliability, discretion, and follow-through.
You should never have to wonder whether pickup happened, whether your instructions were passed through correctly, or whether your clothes are coming back when promised. Docket keeps the process organized end to end so laundry stops behaving like an unforced error in an already overloaded week.
Clear pickup and dropoff coordination for doorman buildings, walk-ups, and changing availability
Proactive status updates so you're not guessing where an order stands
Human oversight when something needs attention instead of a dead-end app notification
A service model built for repeat use, not casual marketplace transactions
Pricing
Questions
Docket is built for NYC professionals with unpredictable hours, with a specific focus on BigLaw associates who need a dependable laundry workflow more than they need another app to manage.
Laundry, wash-and-fold, and dry cleaning are all within scope for launch.
Not necessarily. Docket is designed to work with doormen, front desks, building instructions, and clearly documented handoff notes whenever possible.
The MVP flow is email-first. You send your request, Docket confirms the details, coordinates the order, and keeps you updated until everything is back.
That's exactly the problem Docket is meant to absorb. If pickup or dropoff needs to shift, Docket updates the coordination details and communicates the next step instead of leaving you to untangle it yourself.
Docket manages the experience, communication, and accountability layer. Cleaning and delivery may be fulfilled through vetted operating partners depending on the service area and item type.
Simple and monthly. Your membership covers concierge coordination, scheduling, status updates, and ongoing account handling.
Docket is opening first to a limited set of NYC buildings and neighborhoods. Early members get priority onboarding and founding pricing.
Join the first wave of NYC associates using Docket to outsource pickup, delivery, and follow-up without adding one more operational task to the week.
Request Priority Access